Information We Collect

• Account information such as name, email, and organization.
• Usage data like page views, device information, and interaction events.
• Payment and billing details when purchasing products or services.
• Content you submit (forms, feedback, support requests).

How We Use Information

• Provide, maintain, and improve the Services.
• Personalize experiences and measure impact metrics.
• Process payments and send transactional communications.
• Detect, prevent, and respond to security incidents.

Data Sharing

We don’t sell your personal data. We share information with trusted processors only as needed to operate the Services (e.g., cloud hosting, analytics, payments) under data protection agreements.

Legal Basis

For users in the EEA/UK, we process personal data under lawful bases such as consent, legitimate interests, performance of a contract, and compliance with legal obligations.

Security

We use administrative, technical, and physical safeguards to protect data, including encryption in transit, access controls, and monitoring. No method is 100% secure, but we continuously improve.

Your Rights

• Access, correct, or delete your personal information.
• Object to processing or request restriction where applicable.
• Export your data in a portable format.

International Transfers

When transferring data internationally, we use appropriate safeguards such as Standard Contractual Clauses and data processing agreements.

Children’s Privacy

Our Services are not directed to children under 16. If you believe a child has provided personal data, contact us to delete it.

Retention

We keep data only as long as necessary to provide the Services and comply with legal obligations.

Contact

Questions about this policy? Email admin@afforestation.org.